Privacy Policy

Welcome to undercroft-mayfair.com (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. **Information We Collect**

a. **Personal Information**

When you interact with our website, we may collect personal information that you provide to us, such as:

– Name

– Email address

– Phone number

– Any other information you voluntarily provide through forms, subscriptions, or inquiries.

b. **Non-Personal Information**

We may also collect non-personal information, such as:

– IP address

– Browser type

– Operating system

– Pages visited on our website

– Time and date of access

2. **How We Use Your Information**

We use the information collected for the following purposes:

– To respond to your inquiries and provide requested services.

– To manage subscriptions and send updates or promotional materials.

– To improve our website’s functionality and user experience.

– To comply with legal obligations or enforce our Terms of Service.

3. **Customer Relationship Management (CRM)** We use a CRM system to manage and process customer data, including subscriptions and communication preferences. The CRM allows us to:

– Track customer inquiries and subscriptions.

– Send personalized communications.

– Ensure efficient data management and service delivery.

Your information is stored securely within our CRM system, and we take measures to protect your data from unauthorized access.

4. **Cookies and Tracking Technologies** We may use cookies or similar tracking technologies to:

– Enhance your browsing experience.

– Analyze website performance and traffic.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

5. **Sharing Your Information**

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties, such as:

– Service providers who assist with website operations, email delivery, or customer management.

– Legal or regulatory authorities if required by law.

These third parties are obligated to handle your information securely and in accordance with applicable privacy laws.

6. **Data Security**

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While we strive to ensure the security of your information, no method of transmission over the internet or electronic storage is completely secure.

7. **Your Rights**

You have the right to:

– Access the personal information we hold about you.

– Request corrections to any inaccurate or incomplete information.

– Request the deletion of your personal data, subject to legal or contractual obligations.

– Opt out of receiving promotional communications by following the unsubscribe link in our emails or contacting us directly.

8. **Third-Party Links**

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. **Updates to This Privacy Policy** We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Please review this policy periodically to stay informed about how we protect your information.

10. **Contact Us**

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Email: in**@un****************.com
Address: 30a St George’s Church, Mayfair, London W1S 2FH
Phone: 0207 870 2727

 Thank you for trusting undercroft-mayfair.com with your information. We are committed to safeguarding your privacy.